Online and Mobile Banking

The evolution of convenience is here.

ENROLL NOW

Discover an Amazing User Experience

We’ve reimagined the online and mobile banking experience. With more features and functionality, you’re going to love the convenience of this easy-to-use and versatile platform. Our online and mobile platforms deliver:

  • One login to manage multiple Discovery FCU accounts
  • Unique login credentials for primary and joint owners
  • The latest in security controls and fraud protection
  • Ability to make external account transfers
  • An easier way to pay bills to businesses and people
  • Quickly block and unblock your debit card
  • Track your weekly spending habits
  • And more!

Steps to Get Started 

To access our online & mobile banking system, you first need to enroll.

  1.   If you are enrolling from a PC/Laptop, click on the Online Banking button located in the main menu navigation of our website. If you’re using our mobile banking app, proceed with step 2.
  2.   Click on the Enroll button.
  3.    Enter your account number, date of birth, and social security number. If you are a joint owner, enter your own date of birth and social security number, not the primary account owner’s information.
  4.    Agree to the Terms & Conditions, click I’m not a robot and click Submit.
  5.   A verification code will be sent to the e-mail address we have on file for you.
  6.   Enter the verification code in the field provided and click Submit.
  7.    A Welcome to Online Banking message will display.
  8.    Now, you’re all set to login with your new username and password.

If you do not have an e-mail address on file with the credit union, you will not be able to enroll in online/mobile banking. Please call the credit union at 610.372.8010 to provide us with your valid e-mail address. 

If you are enrolling to access a business account’s information and you have a personal account at Discovery FCU, you will see your business account information when you log in to your personal account. To access your e-statements and make mobile check deposits to your business account, you’ll need a separate login specific to your business account. Use your business account number, your business TIN, and your business start date. If your business start date is not on file with the credit union, please call the credit union at 610.372.8010 to update your information.

 

Unique Login Credentials for Primary Owners and Joint Owners

Joint owners have their own unique usernames and passwords. When enrolling, primary and joint owners should use their own date of birth and social security number and create their own unique username and password. Please note that due to federal regulations, e-statements can only be viewed under the primary member’s online banking session.

 

E-Statements

To sign-up for E-Statements, in online banking or the mobile app, click “More” and then “Statements.” There you will find simple instructions.

 

Mobile Banking App 

Download our mobile banking app today! You will use the same username and password for both online banking and our mobile banking app.

 

 

Mobile Check Deposit

At this time, you can only make a mobile check deposit to your first primary account. If you are a primary member on multiple accounts, you will only have the option to deposit your check to one primary account. If you are trying to make a mobile deposit to a business account, you need to create separate login credentials for your business account.

 

Browser Compatibility

Internet Explorer is NOT supported. We recommend using the most up-to-date versions of Chrome, Firefox, or Edge.

 

How to Logout

To log out of online banking, click the door icon with an arrow pointing to the right, located in the upper right-hand corner of the screen. If you are using our mobile banking app, click on the ‘More‘ menu option, and click ‘Sign Out‘. The ‘Sign Out’ menu option is the last option listed.

 

How to enable Touch ID/FaceID

To enable Touch ID or Face ID on your mobile banking app, click on the ‘More‘ menu option, then click on ‘App Settings‘, and select the toggle button to enable Touch ID, Face ID, or enable PIN. The next time you log in to the mobile banking app, you may need to touch the fingerprint icon on the login page to activate TouchID. 

Update Your Personal Information

You can update your e-mail address, telephone numbers, and street address associated with your Discovery FCU accounts within online and mobile banking using the Profile Settings feature.

Learn How to Update Your Profile

 

Primary & Joint Accounts Displayed Under One Login

All of your Discovery FCU accounts (primary and joint) are displayed under one login. You might not have realized that you are joint on an account, or you may have been joint on your child’s account at one time and now you no longer want to be joint on their account. If you want to be removed as a joint owner from an account, click here to complete a Remove Joint Owner Request Form.

External Account Transfers

External account transfers allow you to transfer your money from another financial institution to your Discovery FCU account or send money from your Discovery FCU account to your account at another financial institution. To set up your external accounts, click on My Finance, Recipients, External Accounts, Add External Account

 

Person-to-Person Transfers

Send money from your Discovery FCU account to anyone that has an account at a financial institution (including other Discovery FCU members), and an e-mail address or text message-capable mobile device. To set up Contacts, click on My Finance, Recipients, Contacts, Send Invite.

When setting up person-to-person transfers with other Discovery FCU members, you’ll need to know your sub-account number associated with your account. Click here for more information about numbers associated with your Discovery FCU account. 

Learn More about Person to Person Transfers

 

Bill Pay

Pay bills on the go. You can access bill pay in two ways. Click on My Finance, Bill Pay, or click on the + button and click on Pay Bill.

 

Accounts Arranged in Tiles

In the mobile banking app, accounts are arranged in tiles for easy viewing. In online banking, you have the option to view your accounts in tiles, similar to the mobile banking app, or in a list. Both tile view and list view provide a quick menu option to transfer money, add alerts, or hide the account from the dashboard. Simply click on the three dots located in the upper right corner of the tile or to the far right in the row in the list view.

 

Weekly Spending Widget

Quickly and easily track your spending trend over the last seven days on your primary account from your dashboard.

 

Customize Your Dashboard

You can choose how you want your dashboard to look. You can group accounts and give that group a special name. You can choose the order in which your accounts are displayed on your dashboard and you can hide and unhide accounts. Simply click on the customize dashboard icon located in the upper right corner in online banking or towards the bottom of your dashboard in the mobile banking app.

 

My Finance Section

You have your own personal financial hub for managing your finances in the new My Finance section. You have quick access to view and manage your loan and credit card payments, scheduled account transfers, account transaction history, external accounts & contacts, and bill pay.

 

Cards Section

You can block and unblock your Discovery FCU debit card within the new online and mobile banking platform. You no longer need the separate CardValet app to do this. Simply click on the Cards menu option to access this feature. You’ll also access your credit card information within the Cards menu option; however, you won’t be able to block and unblock your credit card within the new platform. You will need to download and use the SecurLock Equip mobile app for this capability.

When accessing this feature in mobile banking, if you have multiple cards with the credit union, you will need to swipe left or right to view your individual cards.

 

Quick Access to Options & Features with the + Button

In online banking, you can quickly access the Add Alert and Pay Bill features when clicking on the + button located in the upper right corner. In the mobile banking app, click on the + button to access Remote Deposit, Transfer Money, Pay Bill, and Add Alert features.

When adding alerts, if you do not have a personal cell phone number or e-mail address listed on your account, you will receive an error message when establishing your alerts. 

 

 

Additional Menu Options Under More

You can manage your profile settings & account information, set up account alerts, view your e-statements & e-documents, send us secure messages, view important information, and more by clicking on the More menu option.

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