Discovery Online Privacy Policy

DISCOVERY FEDERAL CREDIT UNION ONLINE PRIVACY PRACTICE

This statement highlights our online privacy practices.

Protecting your accounts

Discovery Federal Credit Union never initiates requests for sensitive information by e-mail (such as social security numbers, personal identification numbers (PIN), passwords, or account numbers). If you receive an e-mail requesting this type of information, please contact Discovery immediately and report the e-mail fraud.

What information we may collect on this Web site – not including Discovery Online

We collect information from you when you subscribe to our newsletter, respond to a survey or fill out a form. When completing forms, signing up for our newsletter or responding to surveys we may ask you to enter your name, e-mail address, mailing address or phone number.

What do we use your information for?

Any of the information we collect from you may be used in the following ways:

• To personalize your experience with us – your information helps us to better respond to your individual needs.
• To improve our Web site – we continually strive to improve our Web site offering based on the information and feedback we receive from you.
• To improve member service – your information helps us to more effectively respond to your member service request and support needs.
• To administer a contest, promotion, survey or other site feature.
• To send periodic e-mails – if at any time you would like to unsubscribe from receiving future e-mails, we include detailed unsubscribe instructions at the bottom of each e-mail.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information. We offer the use of a secure server. All supplied sensitive personal information is transmitted via a Secure Socket Layer (SSL) technology.

Do we utilize cookies?

Yes – cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enable the sites or service providers’ systems to recognize your browser and capture and remember certain information.

We use cookies to keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most Web sites, if you turn your cookies off, some of our services may not function properly.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our Web site, conducting our business or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising or other uses.

Third Party Links

Occasionally, at our discretion, we may include or offer third party products or services on our Web site. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Google Analytics

Many websites and apps use Google services to improve their content. When they integrate Google services, these sites and apps share information with Google. We use Google Analytics to better understand how users are visiting and using our sites. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site. Google Analytics collects the IP address assigned to you on the date you visit this site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Although Google Analytics plants a cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google. You may review further information about how Google Analytics collects and processes data and how to control the information sent to Google at “How Google uses information from sites or apps that use our services” at google.com/policies/privacy/partners/.

Discovery FCU Online Banking/App

Discovery FCU Mobile Apps periodically collect, transmit, and use geolocation information for enabling features such as, but not limited to, card use and alerts to prevent fraudulent activates, but only if the end user expressly authorizes collection of such information. Geolocation information can be monitored on a continuous basis in the background, only while the feature(s) are being used, or not at all, depending on the end user’s selection. The end user can change his/her/their location permissions at any time in their device settings.

Image Collection and Usage:

Discovery FCU Mobile Apps may collect and utilize user images for various purposes aimed at enhancing user experience and providing specific functionalities. Users maintain control over the camera access and usage within the apps. Camera access is explicitly requested when the apps requires image capture for any functionality. Users can enable or disable camera access at any time through the apps’ settings. Disabling camera access will prevent the apps from utilizing the camera for any functionality requiring image capture. We are committed to protecting the privacy and security of our users’ information. Any images collected are used solely for the intended purposes outlined above and are not shared with any unauthorized parties. By using our apps, you consent to the collection and usage of images as described in this privacy policy.

Email Security

Regular Internet email is not secure. You should never provide information that is sensitive or confidential such as your social security number, account number or PIN numbers. We also ask that you do not send personal or account Information through regular email.

Children’s Online Privacy Protection Act Compliance

From our Web site, we do not knowingly collect or use personal information from children under age 13.

Terms and Conditions

Please also visit our additional disclosures establishing the use, disclaimers and limitations of liability governing the use of our Web site at www.discoveryfcu.org.

Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below: