Privacy Policy

Web Accessibility Notice

Discovery FCU is committed to making our website accessible for all users and is currently taking steps and devoting resources to promote compliance with applicable laws and guidelines. We have staff whose duties include promotion of accessibility and we have engaged outside consultants to improve accessibility. Specifically, we are reviewing our website against the Web Content Accessibility Guidelines 2.0 and will continue to review our website as industry standards evolve.

If you have difficulty accessing any feature or functionality on www.discoveryfcu.org, please e-mail the credit union at marketing@discoveryfcu.org so we can provide you with access through an alternative method.

DISCOVERY FEDERAL CREDIT UNION ONLINE PRIVACY PRACTICE

This statement highlights our online privacy practices.

Protecting your accounts

Discovery Federal Credit Union never initiates requests for sensitive information by e-mail (such as social security numbers, personal identification numbers (PIN), passwords, or account numbers). If you receive an e-mail requesting this type of information, please contact Discovery immediately and report the e-mail fraud.

What information we may collect on this Web site – not including Discovery Online

We collect information from you when you subscribe to our newsletter, respond to a survey or fill out a form. When completing forms, signing up for our newsletter or responding to surveys we may ask you to enter your name, e-mail address, mailing address or phone number.

What do we use your information for?

Any of the information we collect from you may be used in the following ways:

  • To personalize your experience with us – your information helps us to better respond to your individual needs.
  • To improve our Web site – we continually strive to improve our Web site offering based on the information and feedback we receive from you.
  • To improve member service – your information helps us to more effectively respond to your member service request and support needs.
  • To administer a contest, promotion, survey or other site feature.
  • To send periodic e-mails – if at any time you would like to unsubscribe from receiving future e-mails, we include detailed unsubscribe instructions at the bottom of each e-mail.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information. We offer the use of a secure server. All supplied sensitive personal information is transmitted via a Secure Socket Layer (SSL) technology.

Do we utilize cookies?

Yes – cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enable the sites or service providers’ systems to recognize your browser and capture and remember certain information.

We use cookies to keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most Web sites, if you turn your cookies off, some of our services may not function properly.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our Web site, conducting our business or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.  However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising or other uses.

Third Party Links

Occasionally, at our discretion, we may include or offer third party products or services on our Web site. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Google Analytics

Many websites and apps use Google services to improve their content. When they integrate Google services, these sites and apps share information with Google. We use Google Analytics to better understand how users are visiting and using our sites. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site. Google Analytics collects the IP address assigned to you on the date you visit this site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Although Google Analytics plants a cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google. You may review further information about how Google Analytics collects and processes data and how to control the information sent to Google at “How Google uses information from sites or apps that use our services” at google.com/policies/privacy/partners/.

Discovery FCU Online Banking/App

Discovery FCU Mobile Apps periodically collect, transmit, and use geolocation information for enabling features such as, but not limited to, card use and alerts to prevent fraudulent activates, but only if the end user expressly authorizes collection of such information. Geolocation information can be monitored on a continuous basis in the background, only while the feature(s) are being used, or not at all, depending on the end user’s selection. The end user can change his/her/their location permissions at any time in their device settings.

Image Collection and Usage:

Discovery FCU Mobile Apps may collect and utilize user images for various purposes aimed at enhancing user experience and providing specific functionalities. Users maintain control over the camera access and usage within the apps. Camera access is explicitly requested when the apps requires image capture for any functionality. Users can enable or disable camera access at any time through the apps’ settings. Disabling camera access will prevent the apps from utilizing the camera for any functionality requiring image capture. We are committed to protecting the privacy and security of our users’ information. Any images collected are used solely for the intended purposes outlined above and are not shared with any unauthorized parties. By using our apps, you consent to the collection and usage of images as described in this privacy policy.

Email Security

Regular Internet email is not secure. You should never provide information that is sensitive or confidential such as your social security number, account number or PIN numbers. We also ask that you do not send personal or account Information through regular email.

Children’s Online Privacy Protection Act Compliance

From our Web site, we do not knowingly collect or use personal information from children under age 13.

Terms and Conditions

Please also visit our additional disclosures establishing the use, disclaimers and limitations of liability governing the use of our Web site in our Discovery Federal Credit Union Terms of Use – Website Disclaimer, which is listed below.

Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below:

Discovery Federal Credit Union

2744 Century Blvd.

Wyomissing, PA 19610

memberservices@discoveryfcu.org

610.372.8010

Discovery Federal Credit Union Terms of Use – Website Disclaimer

Discovery Federal Credit Union (“Discovery”) maintains this world wide website (the “Discovery Site”) as a service to our members. Please carefully read these terms of use (“Terms”) before using the Discovery site. By using the Discovery Site, you are agreeing to comply with and be bound by these Terms. If you do not agree to these Terms, you should not use the Discovery site. The term “us,” “we,” or “our” refers to Discovery Federal Credit Union. The term “you” refers to the user or viewer of the Discovery Site.

COPYRIGHT AND PROPRIETARY RIGHTS

All of the pages and screens on the Discovery Site are owned and controlled by Discovery, except as otherwise expressly stated, and are protected by U.S. copyright laws and international copyright laws. The copyrighted materials on the Discovery site include, but are not limited to, the text, design, software, images, graphics, source code, and the content on the Discovery Site (“Discovery Information”). You are authorized to view the information available on the Discovery site for your informational purposes only. You acknowledge that you do not acquire any ownership rights by downloading copyrighted material. You may not copy, display, republish all or any portion of the Discovery Site for any commercial or public purpose without Discovery’s prior written consent. Featured words used on the Discovery Site to identify the source of goods and services are trademarks and service marks owned by Discovery or third parties. You may not use, copy, display, distribute, modify, or reproduce any of the trademarks found on the Discovery Site except as authorized in this paragraph. You may not use any of the Discovery trademarks as a link to the Discovery Site except pursuant to a written trademark license agreement.

USE OF DISCOVERY INFORMATION

Discovery authorizes you to download or copy Discovery Information, provided that you retain all copyright and other proprietary notices contained in the original materials on any copies of the materials and that you comply strictly with these Terms. You may not modify, edit or take out of context Discovery Information such that its use creates a false or misleading statement or impression as to the positions, statements, or actions of Discovery. Except as specifically permitted pursuant to our Linking statement listed below. The Discovery Site is for your personal and non-commercial use. If you breach any of these Terms, your authorization to use the Discovery Site automatically terminates and you must immediately destroy any downloaded or printed materials. Unauthorized use of the Discovery site may give rise to a claim for damages and/or be a criminal offense.

LINKING TO THE DISCOVERY SITE

You may not create a link to the Discovery site from another website without our prior written consent, which may be withheld in our sole and absolute discretion.

LINKS FROM THE DISCOVERY SITE TO OTHER WEBSITES

The Discovery site may contain links to third party websites. Although these links were established to provide you with access to useful information, Discovery does not control and is not responsible for any of these sites or their contents. Discovery is providing these links to you only as a convenience, and Discovery does not endorse or make any representations about using such third party sites or any information, software or other products or materials found there, or any results that may be obtained from using them. Discovery is not liable for any failure of products or services advertised on linked sites. If you decide to access any of the third party sites linked to the Discovery Site, you do this entirely at your own risk. Discovery is not responsible for the security or privacy practices of the linked sites. You agree to read and adhere to the policies and terms of use applicable to third party websites. Links to these sites from the Discovery site may be discontinued by Discovery in its sole discretion at any time for any reason.

POTENTIAL DISRUPTION OF SERVICE

Access to the Discovery Site may from time to time be unavailable, delayed, limited, or slowed due to, among other things:

  • Hardware failure, including among other things failures of computers (including your own computer), servers, networks, telecommunication lines and connections, and other electronic and mechanical equipment;
  • Software failure, including among other things, bugs, errors, viruses, configuration problems, incompatibility of systems, utilities or applications, the operation of firewalls or screening programs, unreadable codes, or irregularities within a particular documents or other content;
  • Overload of system capacities;
  • Damage caused by severe weather, earthquakes, wars, insurrection, riots, civil commotion, act of God, accident, fire, water damage, explosion, mechanical breakdown, or natural disasters;
  • Interruption (whether partial or total) of power supplies or other utility of service;
  • Strike or other stoppage (whether partial or total) of labor;
  • Governmental or regulatory restrictions, exchange rulings, court or tribunal orders, or other human intervention of Discovery.

LIMITATION OF LIABILITY

The Discovery Site is offered on an “as is,” where is,” and “where available” basis, with no warranty of any kind – whether express, implied, or statutory – including, but not limited to, warranties of title or the implied warranties of merchant-ability or fitness for a particular purpose. This does not affect those warranties which are incapable of exclusion, restriction, or modification under the laws applicable to this agreement.

You acknowledge that Discovery and its respective employees, agents, third party content providers, or licencors do not warrant that the Discovery Site will be uninterrupted or error free; nor does Discovery make any warranty as to the results that may be obtained from the use of the Discovery Site, or as to the timeliness, sequence, accuracy, reliability, completeness, or content of any information, service, or merchandise provided through the Discovery Site. Discovery does not endorse products or services appearing on linked sites or purchased via linked sites. (This does not affect any manufacturer’s warranties that the providers of the linked site otherwise offer.)

Except as specifically provided in this agreement or where the law requires a different standard, you agree that Discovery is not responsible for any loss, property damage, or bodily injury, whether caused by access to or use of the Discovery Site. To the maximum extent permissible under applicable law, Discovery will not be responsible to you or any third party claiming through you for any direct, indirect, special or consequential, economic, or other damages arising in any way out of or relating to the Discovery Site, any online services or internet browser software, including liability associated with any computer viruses which may infect your computer system, regardless of whether Discovery has been apprised of the likelihood of such damages occurring and regardless of the form of action, whether in contract, warranty, tort, (including negligence), strict liability, or otherwise.

CHOICE OF LAW, JURISDICTION, AND ENFORCEMENT

These terms shall be governed by and construed in accordance with the laws of the State of Pennsylvania, without reference to any conflict of law principles. You hereby consent in jurisdiction of the state and federal courts sitting in the State of Pennsylvania. Notwithstanding anything to the contrary, Discovery shall have the right to elect in its sole discretion the forum for any lawsuit arising hereunder brought by Discovery. Because you shall have access to Discovery Information and other valuable proprietary materials of Discovery, you agree that Discovery shall have the right to enforce those Terms and any of its provisions by injunction (without being required to show any actual damage or to post an injunction bond), specific performance, or any other equitable relief without prejudice to any other rights and remedies that Discovery may have for the breach of these Terms. If any provision of these Terms is for any reason found by a court of competent jurisdiction to be unenforceable, the remainder of these Terms shall continue in full force and effect.

INDEMNITY

You agree to indemnify, defend, and hold harmless Discovery and its officers, directors, employees, successors, and assigns from and against any and all claims, demands, losses, liabilities, penalties, expenses, and any or other damages (including, without limitation, reasonable attorneys’ fees) directly or indirectly resulting from, relating to, or arising in connection with: (1) your breach or violation of these Terms; (2) your use of the Discovery Site; (3) any transactions or other activities you engage in with any third party service providers, third party merchant sites, or other third parties affiliates or who you access by or through the Discovery Site; (4) your infringement or violation of the intellectual property or other rights of third parties; and (5) your negligence or willful misconduct.

CHANGE IN TERMS

The information and materials contained in the Discovery Site – and the terms and conditions of the access to and use of such information and materials – are subject to change without notice. The most current version of the Terms will always be available to you by clicking on the “Terms of Use” link located on the Disclosures page of the Discovery Site. If you find the Terms unacceptable at any time, you may discontinue the use of the Discovery Site.

By continuing to use the Discovery Site after the date of any change of Terms, including accessing the Discovery Site, you agree to be bound by the rules contained in the most recent version of these Terms.

You agree that (1) you will not engage in any activities related to the Discovery Site that are contrary to applicable law, regulation, or the terms of any agreements you may have with Discovery, and (2) in circumstances where locations of the Discovery Site require identification for process, you will establish commercially reasonable security procedures and controls to limit access to your password or other identifying information to authorized individuals.

Discovery may discontinue or make changes in the information, products, or services described herein at any time without prior notice to you and without any liability to you. Any dated information is published as of its date only, and Discovery does not undertake any obligation or responsibility to update or amend any such information. Discovery reserves the right to terminate any or all Discovery Site offerings or transmissions without prior notice to the user. Furthermore, by offering the Discovery Site and Discovery information, products or services via this website, no distribution or solicitation is made by Discovery to any person to use the Discovery Site or such Discovery information, products or services in jurisdictions where the provision of the Discovery Site and such information, products or services is prohibited by law.

ENTIRE AGREEMENT

These Terms constitute the entire and only agreement between us and you, and supersede all prior or contemporaneous agreements and understandings, express or implied, oral or written, except as herein contained, with respect to the Discovery Site, the content, products, or services provided by or through the Discovery Site, and the subject matter of these Terms.

NO WAIVER

No waiver of any of the foregoing terms and conditions shall be effective unless it is in writing and signed by an authorized officer of Discovery, and no waiver shall be deemed to imply or constitute a continuing waiver of any other term or condition.

ATTORNEYS’ FEES

The prevailing party in any dispute between the parties arising out of the interpretation, application, or enforcement of any provision of this Agreement shall be entitled to recover all of its reasonable attorneys’ fees and costs whether suit be filed or not, including, without limitation, costs and attorneys’ fees related to or arising out of any arbitration proceeding, trial or appellate proceedings.

 

Privacy Policy

FACTS
WHAT DOES DISCOVERY FEDERAL CREDIT UNION DO WITH YOUR PERSONAL INFORMATION?
Why?

Financial companies choose how they share Your personal information. federal law gives consumers the right to limit some but not all sharing. Federal law also requires Us to tell You how We collect, share, and protect Your personal information. please read this notice carefully to understand what We do.

What?

 

 

 

The types of personal information We collect and share depend on the product or service You have with Us.

This information can include:

  • Social Security number and overdraft history
  • credit history and credit scores
  • employment information and credit card information

When You are no longer Our member, We continue to share Your information as described in this notice.

How?

All financial companies need to share customers’ personal information to run their everyday business. In the section below, We list the reasons financial companies can share their customers’ personal information, the reasons Discovery Federal Credit Union chooses to share, and whether You can limit this sharing.

Reasons We can share Your personal information
Does the Credit Union share?
Can You limit this sharing?

For Our everyday business purposes – such as to process Your transactions, maintain Your account(s), respond to court orders and legal investigations, or report to credit bureaus

YES

YES

For Our marketing purposes – to offer Our products and services to You

YES

YES

For joint marketing with other financial companies

YES

YES

For Our affiliates’ everyday business purposes – information about Your transactions and experiences

YES

NO

For Our affiliates’ everyday business purposes – information about your creditworthiness

YES

YES

For Our affiliates’ to market to You

NO

WE DON’T SHARE

For Our non-affiliates to market to You

NO

WE DON’T SHARE

To limit Our sharing

 

 

 

Please note:

If You are a new member, We can begin sharing Your information 30 days from the date We sent this notice. When you are no longer Our member, We continue to share Your information as described in this notice.

However, You can contact Us at any time to limit Our sharing.

Questions?

Contact Us by telephone at 610.372.8010 or 800.563.9383 or by e-mail at memberservices@discoveryfcu.org

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